Our Products
Fit Guidance
Our collections balance classic structure with contemporary comfort - suitable for everyday wear, relaxed settings and formal occasions alike.
Shirts
Tailored fit, but not slim. Clean silhouette lines, true to size and ideal for layering or wearing on their own — from casual days to business settings. Structured yet super soft. Designed as unisex pieces: women may choose one size smaller for a regular fit, or their usual size for an oversized look.
Bottoms & Sets
Cut for everyday movement without bulk. Comfortable enough for downtime, refined enough to step out. Refer to the size chart for waist, hip and inseam measurements.
Caps & Accessories
Adjustable and versatile, designed to complement your personal style effortlessly.
Fabric origin
Every MAISON METZGER piece is rooted in European textile excellence. We select premium Italian fabrics woven by the historic mill Carlo Bassetti, established in 1875 and renowned for its responsible sourcing and GOTS-certified cotton production. These materials are chosen for their refined hand feel, durability, breathability, and timeless aesthetic. Tailoring takes place in Portugal with expert cutters and seamstresses, ensuring not just quality but consistency across our collections.
Care Instructions
To keep your MAISON METZGER garments looking pristine:
- Machine wash cold (30 °C / 86 °F) on a gentle cycle.
- Turn items inside out before washing to protect fabric and details.
- Use mild detergent — avoid bleach or fabric softeners.
- Line dry or tumble dry on low heat only.
- For shirts, iron on low to medium heat; if present, press collars and cuffs first for a crisp finish.
Proper care maintains both performance and longevity, keeping the integrity of the fibers and fit intact.
Brand & Craftsmanship Story
Our garments are made using premium Italian fabrics woven by the historic Carlo Bassetti mill and tailored in Portugal by skilled artisans under audited standards. Rooted in Swiss design values of clarity and precision, each piece is created with a focus on durability, fit, and timeless quality — only the best, or nothing.
Orders & Shipping
When will I receive my order?
- Orders are dispatched from our warehouse in Basel, Switzerland within 24–48 hours (business days).
- Transit time starts from the shipping date, not the order date.
- Orders placed on weekends or public holidays are processed on the next business day.
- Once your order ships, you’ll receive a confirmation email. Tracking may be included where available.
What are the shipping costs?
Costs (Switzerland)
- Free shipping on orders over CHF 100
- CHF 10 shipping fee for orders below CHF 100
International shipping
- Shipping fees vary by destination and are shown at checkout.
How to start a return?
You can request a return either via the Shopify self-service portal in your account or by emailing shop@maison-metzger.com with your order number and the items you want to return.
When can an item be returned?
You have 30 days from delivery to request a return for most products. The items must be unworn, unused, with original tags and packaging, and include proof of purchase.
What items are not refundable?
Certain products cannot be returned, including sale items, personalized/custom products, and gift cards (gift cards aren’t refundable).
How are refunds issued and how long do they take?
Once your return is received and inspected, you’ll be notified by email. Default refunds are issued as store credit/vouchers. If you prefer a refund to your original payment method, you can request this via email. Approved refunds are typically processed within about 10 business days after approval.
